Support Request Form

Do you have a troubleshooting, service information, or product performance question for the NexTek team? Below you will find NexTek’s Service Request Form, which is available for anyone who might need to contact NexTek directly regarding troubleshooting, servicing, or the potential return of product through the Return Authorization process. Fill out the form below, and NexTek will follow-up with you promptly in order to provide you with any assistance you may require!

Troubleshooting Tips

Below you can find troubleshooting tips here for our products, including application notes, technical guides and more.  Also found below is a link to the NexTek’s Warranty and Repair/Return information.

If you need support regarding a specific product, please contact us by calling 978-486-0582, by emailing or by filling out the support request form to the left.

In addition, if you are looking for Environmental and Regulatory Compliance Information then please visit our Compliance Page HERE

Warranty Information

If you have questions regarding the warranty on our products, please consult NexTek's warranty policy by clicking on the link below. Standard Products carry a 10 Year Warranty Against Manufacturer Defects (Materials & Workmanship). Contact NexTek directly for more information, or with any warranty-related questions!

 Download the current warranty information.

Direct Contacts

Sharon Brown-Stefaney – Sales Support
Tel: (978) 486-0582 x12

Charlie DiFronzo – Business Development Manager, Technical Support
Tel: (978) 486-0582 x13

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